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The hospitality industry is known as a business that places a strong emphasis on service. Every interaction with guests, from check-in to check-out, can influence their overall experience during their stay. Therefore, hotels need a team that is capable of providing professional service while ensurin... More
Running a hotel business is not just about providing comfortable rooms or excellent service. Behind smooth day-to-day operations, there are many business decisions that need to be made every day, from setting room rates and managing staff levels to planning marketing strategies.The challenge is that... More
Booking a hotel room has become much easier thanks to various online platforms and Online Travel Agents (OTAs). However, many travelers still get confused when seeing room options like Superior, Deluxe, Suite, or Family Room. Many also assume that room types only differ in size, whereas each categor... More
Peak Season vs. Low Season: How They Affect Hotel PricesWhen searching for a hotel for your vacation, you may have noticed that room rates change even though the room type and facilities remain the same. A room priced at IDR 800,000 per night during one period could increase to IDR 1,500,000 during... More
In today’s digital era, most guests don’t just pick a hotel out of thin air. Many start their journey on Google—searching for recommended areas to stay, comparing prices, checking reviews, and hunting for the best deals before finally booking.The question is: Is your hotel easy to find when potentia... More